Based on materials from android-softwares.com and Blancco Technology Group
A couple of years ago there was a study that showed that iOS crashes twice as often Android, and unfortunately the company that did it didn't complete it. However, another company became interested in hardware failures in mobile devices and found that the vast majority of failures occur on Android devices. Just do not rush to conclusions – perhaps everything is not as it seems …
The study says that in Q4 2015, '85% of problems detected were related to Android devices'. Obviously, it doesn't sound the most pleasant way. But when we remember that devices on Android are more than 80% of all smartphones in use, we get that the failure rate on this OS is the same as on others. The company shared its explanations and statistics on failures per thousand devices, which seems to be much more useful information.
It is worth noting that 'failure' in this case means a wide range from application crashes to performance problems and complaints about the lifetime of the device from a single charge, which indicates that the study does not focus on just one hardware part. Bounce rates are likely to correlate well with market share. For example, Samsung accounts for 27% of the problems, while its share is 22.5% of the smartphone market in 2015. The share Apple, by comparison, accounts for 15% of problems and 16% of the market.
Interesting data on other companies – for example, devices Lenovo occupy 21% of failures in research, and Motorola – 18%, which is especially noteworthy, because together the share of Lenovo and Motorola only account for 5% of the market in 2015, according to Gartner. Which suggests that problems with these devices happen more often than one might expect. The same with Xiaomi and ASUS – respectively 11% and 8% of failures and 5% of the market each.
However, this study does not discredit manufacturers as much as it might initially seem. It also says that most of the problems are related to user errors. These include improper charging, which leads to crashes, or untimely app updates, which leads to crashes. So numbers are numbers, and care of the device is above all.
