Last week, branded stores Xiaomi and LeEco opened, and in the comments people began to write that they didn't really need this warranty service if the overpayment was so big. In this regard, I decided to recall a couple of stories when I came across the service myself and what my impressions were.
My first two stories will be related to the Samsung Galaxy S3. With the assembly, this device still had those problems, at least in my samples. In the smartphone that I bought, the volume rocker dangled, and in the one I tested, the button under the screen was heavily recessed. So, the dangling rocker annoyed me greatly and I handed over the phone to the company store on Tverskaya, where I bought it. The sellers took a time out for 10 days and sent the device for examination to the SC. I was confident that the device would be returned to me, so I did not reset it. In the end, I was approved for a refund and I bought myself a Galaxy Nexus with peace of mind. If you remember, S3 gave 50 GB to Dropbox, so I then (and still) actively used the service, including the Camera Uploads option, when all your pictures were uploaded to the cloud. And now, another week after receiving the money, I noticed that someone else's pictures began to appear in Camera Uploads. I immediately changed my password for Dropbox and Google account.
When I had another S3 in my hands, issued as part of a special project, I managed to break the display in the first week of use. I went to the official SC on Novye Cheryomushki and handed it over for repair. In 7-10 days, the screen was changed, it cost 6500 rubles. Later I noticed that on the replaced screen, the bottom button protruded less than needed, but there was simply no desire to go and swear with the SC.
The third story has to do with my MacBook Pro 13 Retina. Six months after the purchase, I managed to spill iced tea on it. And just a few days later I had to leave for Kazan. Only one unofficial SC agreed to promptly fix the laptop. I trusted the master and he really did it on time. A year later, either the power controller burned out, or something with the battery, and as a result, in the same SC they requested another tidy sum for repairs. This is not a story about an official SC, but my advice to you is to carry out non-warranty repairs only in authorized SCs, so that later you can buy a warranty from Apple for two years.
What do you say, dear readers? What stories have you had with service centers?